Privacy Notice

Vision X is operated by Vision X Assistive Mobility Ltd, a company registered in the United Kingdom.

We are responsible for determining how personal information submitted through our website contact form is used.

Registered company address: 3b brittainia Court, North Street, London, Uk.

Privacy contact: privacy@visionx.com.

When you contact us through our website, we collect your name, email address, selected enquiry category and the message you provide.

Our website security services may also process technical information, including IP addresses and bot-verification data, to help protect the contact form from spam and misuse.

Please avoid including sensitive medical or health information in your message unless it is necessary for your enquiry.

We use your information to respond to enquiries, communicate with potential collaborators and understand interest in Vision X.

We do not automatically subscribe you to marketing emails when you submit the contact form.

We do not sell personal information.

For general enquiries, we expect to rely on our legitimate interests in responding to messages and managing relevant business communications, subject to an appropriate assessment.

Where a different legal basis is required for a particular activity, we will identify it before carrying out that processing.

We use Resend to deliver website contact form emails.

We use Upstash Redis to support rate limiting and protect our contact form from excessive requests.

We intend to use Cloudflare Turnstile to help identify automated submissions. This service will be included in our live privacy arrangements once enabled.

Our hosting provider may also process technical information needed to operate and secure the website.

Some service providers may process information outside the United Kingdom. We will assess applicable transfer safeguards and document the relevant arrangements before public launch.

We retain contact form enquiries only for as long as reasonably necessary to respond and manage related communications.

Before public launch, we will establish and publish a specific retention period or clear retention criteria.

Depending on the circumstances, you may have rights to access, correct or erase your personal information, restrict its use, or object to certain processing.

To exercise your rights, contact us using the privacy email address provided above.

You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

We may update this Privacy Notice as our website, technology and data-processing arrangements develop.

When we make changes, we will update the date shown at the top of this page.